Privacy Policy

Last Updated: January 1, 2026

WreckBet Casino ("WreckBet", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our online casino services at wreckbet.com. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Information

The data controller responsible for your personal information is:

• Company Name: WreckBet Limited
• Registration Number: 12345678
• Contact Email: privacy@wreckbetcasino.com
• Data Protection Officer: dpo@wreckbetcasino.com

2. Information We Collect

2.1 Personal Information You Provide

When you register an account with WreckBet Casino or use our services, we collect:

• Full name, date of birth, and gender
• Email address and telephone number
• Residential address and postcode
• Username and password for wreckbet login
• Payment information (credit/debit card details, e-wallet accounts)
• Identity verification documents (passport, driver's license, utility bills)
• National Insurance number (for tax reporting purposes)
• Source of funds and financial information (for responsible gambling compliance)

2.2 Automatically Collected Information

When you access WreckBet online casino, we automatically collect:

• IP address and geographical location
• Device information (type, operating system, browser)
• Cookie identifiers and tracking technologies
• Gaming activity (games played, bets placed, win/loss history)
• Transaction history and account balance
• Communication records with customer support
• Login timestamps and session duration

2.3 Information from Third Parties

We may receive information about you from:

• Identity verification service providers
• Payment processors and banking institutions
• Credit reference agencies
• Fraud prevention agencies
• Marketing partners (with your consent)

3. Legal Basis for Processing

We process your personal data under the following legal bases:

4. How We Use Your Information

WreckBet Casino uses your personal data for the following purposes:

4.1 Service Provision

• Creating and managing your casino wreckbet account
• Processing gaming transactions and maintaining account balance
• Providing access to our games and features
• Processing deposits, withdrawals, and payment verification
• Managing bonuses, promotions, and loyalty rewards

4.2 Legal and Regulatory Compliance

• Verifying your identity and age (18+ requirement)
• Conducting Know Your Customer (KYC) checks
• Preventing money laundering and terrorist financing
• Detecting and preventing fraud and collusion
• Complying with UK Gambling Commission license conditions
• Reporting to regulatory authorities and law enforcement when required
• Implementing responsible gambling measures and self-exclusion

4.3 Communication

• Sending account notifications and transaction confirmations
• Providing customer support via email, chat, or phone
• Sending marketing communications (with your consent)
• Informing you about service updates and policy changes

4.4 Security and Fraud Prevention

• Monitoring account activity for suspicious behavior
• Protecting against unauthorized access and cyber attacks
• Investigating disputes and potential terms violations
• Maintaining records for audit and dispute resolution

4.5 Improvement and Analytics

• Analyzing user behavior to improve WreckBet online casino services
• Conducting market research and customer satisfaction surveys
• Developing new features and gaming experiences
• Optimizing website performance and user interface

5. Data Sharing and Disclosure

WreckBet may share your personal information with the following categories of recipients:

5.1 Service Providers

• Payment processors: For processing deposits and withdrawals
• Identity verification services: For KYC and age verification
• Game providers: For delivering casino games and content
• Customer support platforms: For managing support tickets and live chat
• Marketing service providers: For email campaigns and advertising (with consent)
• Cloud hosting providers: For secure data storage and infrastructure

5.2 Legal and Regulatory Bodies

• UK Gambling Commission (license holder obligations)
• HM Revenue & Customs (tax reporting)
• National Crime Agency (money laundering reports)
• Law enforcement agencies (when legally required)
• Courts and tribunals (in response to legal proceedings)

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We will notify you of any such change and ensure continued protection of your data.

5.4 Third-Party Restrictions

All third parties with whom we share data are required to:

• Process data only for specified purposes
• Maintain appropriate security measures
• Comply with UK GDPR and data protection laws
• Not use your data for their own marketing purposes (unless you consent)

6. International Data Transfers

Your personal data is primarily stored within the United Kingdom and European Economic Area (EEA). However, some service providers may process data outside these regions. When we transfer data internationally, we ensure:

• Adequate protection through UK GDPR adequacy decisions
• Use of Standard Contractual Clauses (SCCs) approved by the UK ICO
• Implementation of additional security measures for high-risk transfers
• Compliance with international data transfer regulations

7. Data Retention

WreckBet Casino retains your personal data for different periods depending on the purpose:

After retention periods expire, we securely delete or anonymize your personal data in accordance with our data retention schedule.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

8.1 Right of Access

You can request a copy of the personal data we hold about you. We will provide this within one month of your request, free of charge (unless the request is manifestly unfounded or excessive).

8.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. You can update most information directly through your wreckbet login account settings.

8.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, such as when:

• The data is no longer necessary for the purposes collected
• You withdraw consent (where consent was the legal basis)
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Note: This right is not absolute. We may need to retain certain data for legal compliance (e.g., 6-year regulatory retention requirements).

8.4 Right to Restriction of Processing

You can request that we limit how we use your data in certain situations, such as when you contest data accuracy or object to processing.

8.5 Right to Data Portability

You can request your personal data in a structured, commonly used, machine-readable format and transfer it to another service provider (where technically feasible).

8.6 Right to Object

You can object to:

• Processing based on legitimate interests
• Direct marketing (including profiling for marketing)
• Processing for scientific/historical research or statistical purposes

8.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing (including profiling) that produce legal or similarly significant effects, unless necessary for contract performance or based on explicit consent.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@wreckbetcasino.com
• Subject line: "Data Subject Rights Request"
• Information required: Your name, registered email, and specific request details

We will respond within one month (extendable by two months for complex requests). We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

WreckBet online casino uses cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, including types of cookies, purposes, and how to manage them, please refer to our Cookie Policy.

9.1 Types of Cookies We Use

• Essential cookies: Required for wreckbet login and core functionality
• Performance cookies: Analyze site usage and improve services
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Deliver personalized advertising (with consent)

10. Data Security

WreckBet implements comprehensive security measures to protect your personal data:

10.1 Technical Measures

• 256-bit SSL/TLS encryption for all data transmissions
• Encrypted storage of sensitive personal and financial data
• Secure password hashing using industry-standard algorithms
• Firewall protection and intrusion detection systems
• Regular security audits and penetration testing
• Secure backup systems with encryption

10.2 Organizational Measures

• Access controls limiting employee access to personal data
• Staff training on data protection and security practices
• Confidentiality agreements for all employees and contractors
• Incident response procedures for data breaches
• Regular review and update of security policies

10.3 Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify the UK Information Commissioner's Office (ICO) within 72 hours
• Inform affected individuals without undue delay
• Provide details about the breach, potential consequences, and mitigation measures
• Take immediate action to contain and remedy the breach

11. Children's Privacy

WreckBet Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18 years of age. We implement age verification measures during registration and require identity documents to confirm age.

If we discover that we have inadvertently collected data from a minor:

• We will immediately delete the account and all associated data
• We will return any deposited funds
• We will report the incident to the UK Gambling Commission

If you believe we have collected data from a minor, please contact us immediately at privacy@wreckbetcasino.com.

12. Marketing Communications

WreckBet may send you marketing communications about:

• New games and features on casino wreckbet
• Promotional offers and bonuses
• Tournament announcements
• VIP program benefits
• Industry news and updates

12.1 Consent and Opt-Out

We will only send marketing communications if you have:

• Provided explicit consent during registration, or
• You are an existing customer and the communications relate to similar products/services (soft opt-in)

You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting preferences in your account settings after wreckbet login
• Contacting customer support at unsubscribe@wreckbetcasino.com

Note that opting out of marketing does not affect essential service communications (account notifications, transaction confirmations, legal notices).

13. Third-Party Links

Our website may contain links to third-party websites, payment providers, or social media platforms. This Privacy Policy applies only to WreckBet online casino. We are not responsible for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any external sites you visit. Third-party sites may have different data collection and usage practices.

14. Responsible Gambling and Data Usage

As part of our commitment to responsible gambling, WreckBet uses your data to:

• Monitor gambling behavior for signs of problem gambling
• Implement deposit limits, loss limits, and time limits
• Enforce self-exclusion and cooling-off periods
• Provide access to responsible gambling tools and resources
• Comply with UK Gambling Commission social responsibility requirements

If we identify indicators of problematic gambling, we may:

• Contact you to discuss your gambling activity
• Suggest setting limits or taking a break
• Restrict account functionality or bonuses
• Suspend your account if necessary for your protection

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal or regulatory requirements
• New services or features on casino wreckbet
• Improvements to our data processing practices
• Feedback from regulators or data protection authorities

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or prominent notice on our website
• Request new consent where required by law

We encourage you to review this Privacy Policy periodically when you use WreckBet Casino services.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

16.1 General Privacy Inquiries

• Email: privacy@wreckbetcasino.com
• Response Time: We aim to respond within 5 business days

16.2 Data Protection Officer

• Email: dpo@wreckbetcasino.com
• Role: Oversight of data protection compliance and data subject rights

16.3 Customer Support

• Live Chat: Available 24/7 after wreckbet login
• Email: support@wreckbetcasino.com

17. Complaints and Regulatory Authority

If you are not satisfied with how we have handled your personal data or responded to your requests, you have the right to lodge a complaint with the supervisory authority:

17.1 UK Information Commissioner's Office (ICO)

• Website: www.ico.org.uk
• Online Reporting: Available through the ICO website

17.2 UK Gambling Commission

For complaints related to gambling operations and licensing:

• Website: www.gamblingcommission.gov.uk

We encourage you to contact us first so we can address your concerns directly. However, you have the right to approach regulatory authorities at any time.

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This Privacy Policy is effective as of January 1, 2026, and applies to all users of WreckBet Casino services in the United Kingdom. By creating an account and using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.